COMPLAINT LETTER

COMPLAINT LETTER

September 15, 2011

Customer Service

Batik Trusmi

15 Kibuyut Trusmi Street

Kel. Kesenden, Kec. Kejaksan

Cirebon 45121

Dear Sir or Madam,

I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik  on your Boutique which I ordered by phone on September 11. I received the order on September 14.  When I received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the  amount of Batik which  left your Butique stock.

Therefore, to resolve that problem, I would like you to send me one pack of modeled Trusmi Batik like I ordered before. Or if the pack of modeled Tursmi batik which I ordered had been ordered by somebody else and  I hope you give me back the money for the amount charge of the Tursmi Batik pack.

I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service but this incident made me disappointed with the service you provide.  If you need to contact me, you can call me at 08743258234.

Sincerely,

Signature

Sartono

Sentences Connector :

1.      When

2.      Therefore

3.      Or

4.      And
5.      But 

Sumber : 
http://www.belajarbahasainggris.us/2012/02/contoh-complaint-letter-surat-pengaduan.html
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